Moderating Events

Moderating your Events Q&A

Events have the flexibility to be fully open for employees to publicly ask and answer questions, or utilize moderation to ensure questions are on topic and and answered by the right people

Moderator Approval for new Questions

1. 1. When moderation is turned on for questions, new questions will be queued for moderator approval in the "For Review". Check into your event regularly to review questions you need to approve. Once questions are approved, attendees will receive a notification based on your notification settings
   2. If a question is rejected, the moderator can add a note explaining why it was rejected. The question will move to the "Rejected" tab. If the question is accepted, it'll be published in the events Activity feed. 

Verified vs accepted answers

1. 1. Events default is to allow all attendees to ask questions, answer questions, and accept the response that best answers their question/s. 
   2. With Moderators turned on, you can require answers be verified by moderators.
   3. You can also restrict answering questions to Moderators. 

Allowing anonymous questions

This gives individuals the option to remove their name from questions they submit to an event. If you set this as the default, employees will still have the option to post questions publicly. 

Tip: allowing anonymous questions helps employees feel more comfortable asking difficult questions, especially at a larger All Hands event.

Notifying Attendees about your event

Announcing your event

Messaging tools are a great place to surface events. Cleary enables you to notify your team by selecting Slack and Microsoft Teams channels to notify about your upcoming event. 

When you publish your event, a notification will be sent to any connect Slack / MS channels and attendees will receive be notified that the event is now open for questions and reminded 3 days before your event if it's scheduled far enough in advance. 

Admins can manage what notifications employees receive for Events in the Admin > Notification Settings section shown below:  

You can notify employees about new questions and answers when they are submitted, in a daily summary, or turn off notifications for events completely. 

Individuals can also determine what notifications to receive in their personal notification settings found in their profile settings shown below: